Duration: 2 hours

Affected Components:

Oct 26, 11:00:00 GMT+0
Completed - Maintenance has completed successfully.

Oct 26, 09:00:01 GMT+0
Identified - Maintenance is now in progress.

Oct 26, 08:29:16 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Affected Components:

Oct 25, 08:05:01 GMT+0
Completed - Maintenance is now in progress.

Oct 25, 08:03:19 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Affected Components:

Oct 23, 00:00:00 GMT+0
Completed - Maintenance has completed successfully..

Oct 22, 22:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time to update network components.

Duration: 3 hours

Affected Components:

Oct 19, 10:00:00 GMT+0
Completed - Maintenance has completed successfully.

Oct 19, 07:00:01 GMT+0
Identified - Maintenance is now in progress.

Oct 16, 17:29:53 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Duration: 3 hours

Affected Components:

Oct 16, 10:00:00 GMT+0
Completed - Maintenance has completed successfully.

Oct 16, 08:20:00 GMT+0
Identified - Maintenance is now in progress..

Oct 16, 07:00:01 GMT+0
Identified - Maintenance is now in progress.

Duration: 2 hours

Affected Components:

Oct 15, 16:00:00 GMT+0
Completed - Maintenance has completed successfully.

Oct 15, 14:00:01 GMT+0
Identified - Maintenance is now in progress.

Oct 15, 10:17:02 GMT+0
Identified - We have scheduled maintenance during that time to upgrade the platform..

Duration: 10 hours

Affected Components:

Oct 14, 12:00:00 GMT+0
Completed - Maintenance has completed successfully.

Oct 14, 02:00:01 GMT+0
Identified - Maintenance is now in progress.

Oct 11, 12:40:45 GMT+0
Identified - We will be performing scheduled infrastructure maintenance on our servers to improve performance, enhance reliability, and ensure system updates are applied. **Maintenance Window:** Starts: October 14, 2026 at 04:00 CEST (GMT+2) Ends: October 14, 2026 at 14:00 CEST (GMT+2) **What to Expect:** The corporate website and associated public endpoints may experience intermittent availability or brief downtime while the environment migration is completed. We are actively taking steps to minimize service interruptions and will provide updates here once the maintenance is finalized..

Duration: 30 minutes

Affected Components:

Sep 24, 09:30:25 GMT+0
Completed - Maintenance has completed successfully for Licensing Service, but medwriting took longer than expected (44 minutes more)..

Sep 24, 08:30:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 24, 08:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 23, 10:59:18 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Affected Components:

Sep 4, 05:53:36 GMT+0
Postmortem - The drop was due to maintenance tasks affecting the versions of the service components; it took longer than expected, but it did not affect any customer data, so the disruption was solely related to the service. Everything is now working correctly and is in an operational state..

Sep 4, 05:53:35 GMT+0
Resolved - Licensing service is back up. This incident was automatically resolved by Instatus monitoring..

Sep 4, 05:24:17 GMT+0
Investigating - Licensing service is down at the moment. This incident was automatically created by Instatus monitoring..

Affected Components:

Jul 23, 08:35:10 GMT+0
Resolved - This incident has been resolved due to a overload of CPI.

Jul 23, 07:49:21 GMT+0
Resolved - https://medwriting.narrativa.com/ is back up. This incident was automatically resolved by Instatus monitoring..

Jul 23, 07:39:24 GMT+0
Investigating - https://medwriting.narrativa.com/ is down at the moment. This incident was automatically created by Instatus monitoring..

Affected Components:

Jul 22, 18:04:56 GMT+0
Resolved - https://medwriting.narrativa.com/ is back up. This incident was automatically resolved by Instatus monitoring..

Jul 22, 17:54:11 GMT+0
Monitoring - The nodes have been restarted; we are waiting for the restart process to finish..

Jul 22, 17:41:55 GMT+0
Identified - We are investigating a problem in one of the nodes..

Jul 22, 17:37:42 GMT+0
Investigating - https://medwriting.narrativa.com/ is down at the moment. This incident was automatically created by Instatus monitoring..

Affected Components:

Jul 16, 12:08:33 GMT+0
Resolved - https://medwriting.narrativa.com/ is back up. This incident was automatically resolved by Instatus monitoring..

Jul 16, 12:06:55 GMT+0
Monitoring - The servers are being restarted and activity is being monitored for a return to normalcy..

Jul 16, 12:04:22 GMT+0
Identified - The problem has been detected in a sudden overload of the production cluster servers..

Jul 16, 11:43:28 GMT+0
Investigating - https://medwriting.narrativa.com/ is down at the moment. This incident was automatically created by Instatus monitoring..

Affected Components:

Jun 11, 06:25:38 GMT+0
Resolved - Licensing service is back up. This incident was automatically resolved by Instatus monitoring..

Jun 11, 05:35:22 GMT+0
Investigating - Licensing service is down at the moment. This incident was automatically created by Instatus monitoring..

Duration: 24 minutes

May 8, 09:08:46 GMT+0
Resolved - This incident has been resolved..

May 8, 09:08:23 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

May 8, 08:44:29 GMT+0
Identified - We are continuing to work on a fix for this incident..